E-GOVERNMENT: BETWEEN THE GOVERNMENT'S VISION AND ITS IMPLEMENTATION IN INDONESIA

Abstrak

The world is changing very quickly and full of uncertainty. The rapid development of information and communication technology and the strengthening of democratization that demands a more open, clean, participatory, responsive, and accountable government administration have encouraged many government agencies to innovate in providing services both internal and external. Government vision to realize Digital Serves known as Dilan government try to answer the challenge, ministries and other government agencies including local government are competing to carry out digital transformation in the form of various innovations that lead to the implementation of electronic government or e-government in their agencies. The results of the 2022 E-Government survey by United Nations (UN) are quite encouraging, Indonesia's position has increased significantly from 88th in 2020 to 77th in 2022 that shows that efforts to develop and implement the Electronic-Based Government System have been running well. However, there are still a number of challenges that must be faced, especially in local governments including organizational barriers, human aspects barriers, financial constraint, the lack of strong support, weak capacity and less benefit, and also traditional bureaucratic mentality, which is still deeply embedded in its sectoral ego.